Missions

On July 1, 2024, Hurricane Beryl caused extensive damage on the islands of St Vincent and the Grenadines and Grenada. Continuing its path through the Caribbean, it also hit Jamaica. Two TSF teams are on site to provide emergency telecoms support, in coordination with CDEMA and UNDAC.

Within the framework of operational partnerships with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and the Association of South-East Asian Nations (ASEAN), Télécoms Sans Frontières is the go-to organisation for providing technical expertise and training workshops on the application of emergency telecommunications in the humanitarian context.

TSF organised a capacity building programme to strengthen the humanitarian response system through the optimal use of technologies

Between August 2010 and February 2011, TSF trained 102 staff members from organisations and humanitarian agencies in Asia and Central and Latin America to improve effective use of telecommunications service in emergency situations.

TSF trained 16 members of the national Chilean organizations ONEMI and SUBTEL on emergency telecommunications.

An earthquake measuring 8.8 on the Richter scale occurred in the Maule region of Chile. As the country called for international assistance, TSF coordinated with the Chilean authorities to provide telecommunication assistance to the local and international community and populations.

Hurricane Ida swept the coasts of Nicaragua and El Salvador in November 2009. At the request of UNDAC, TSF teams traveled to both countries to provide communications to the United Nations assessment teams.

Following Hurricane Felix, TSF installed three emergency communication centres for the United Nations and the humanitarian community in the Puerto Cabezas region, in partnership with the European Commission Humanitarian Aid Office (ECHO).

Just after having returned from their mission in Guatemala, TSF Latin America teams are again called upon by Managua's authorities.

In September 2004, the strongest hurricane of the 2004 hurricane season swept the Atlantic Basin, causing catastrophic damage to Grenada. The land telecommunications and electricity network were the most damaged by the hurricane ; the mobile network was completely saturated. A great number of NGOs, institutions and local workers mobilized in St. George, the capital; however, they were unable to make contact off the island, on the island with difficulty. With the support of the European Civil Protection and Humanitarian Aid Operations (ECHO), TSF deployed on the island of Grenada to offer satellite lines for the benefit of the population, as well as data transmissions for relief organizations.

As part of their collaboration agreement, TSF's Regional Base for the Americas and the SINAPRED intervened in Cerro Musun, affected by heavy floods and landslides.